Shipping and Delivery
Our Shipping Policy for Nationwide Deliveries
Learn About Our Patio Furniture Shipping Policy
At Villa Outdoors, we understand that our customers want their outdoor furniture as soon as possible, which is why we offer a variety of shipping options to meet your needs. Our standard shipping is free for all orders, and we also offer expedited shipping for an additional fee. Our team will process your order as soon as we receive it, and we will do our best to deliver your furniture in the shortest possible time.
Our Shipping Policy for Outdoor Furniture
All of our outdoor furniture is eligible for shipping, and we take great care in packaging your furniture to ensure that it arrives in perfect condition. Our delivery partners are carefully selected to ensure that your furniture is handled with care during transit. We will provide you with tracking information so that you can stay updated on the status of your delivery.
In addition to our standard shipping options, we also offer white glove delivery service for an additional fee. With white glove delivery, our team will not only deliver your furniture to your doorstep but also unpack and assemble it for you. (White glove delivery may not be available during certain times to protect the safety of our valued customers and delivery agents.)
Ready to Ship Outdoor Furniture
We offer a wide range of ready-to-ship outdoor furniture that can be delivered to your doorstep in a matter of days. These items are usually in stock, which means that there is no waiting time for production. We will ship your furniture as soon as possible and provide you with tracking information so that you can stay updated on the status of your delivery.
Our Shipping Policy for Patio Furniture
Our patio furniture is designed to withstand the elements and provide you with long-lasting comfort and style. We take great care in packaging your furniture to ensure that it arrives in perfect condition. All shipments are fully insured, so you can have peace of mind knowing that your furniture is protected during transit.
In addition to our standard shipping options, we also offer in-home delivery for an additional fee. With in-home delivery, our team will not only deliver your furniture to your doorstep but also unpack and assemble it for you in the room of your choice.
Returns and Refunds
We stand behind the quality of our products and are confident that you will be satisfied with your purchase. However, if you are not completely happy with your order, we offer hassle-free returns and refunds. You may return your item(s) within 30 days of receipt for a full refund, minus any shipping and handling fees. Please contact us to initiate the return process and receive a return shipping label.
Before returning your item(s), please ensure that they are in their original condition and packaging. We cannot accept returns for items that have been damaged or altered in any way. Once we receive your returned item(s), we will process your refund within seven to 10 business days.
At Villa Outdoors, we take great care in ensuring that your outdoor furniture is shipped and delivered to you in a timely and efficient manner. Whether you choose our standard shipping or our white glove delivery service, you can trust that your furniture will arrive in perfect condition. In the unlikely event that you need to return your item(s), we make the process as easy and hassle-free as possible.
Contact Villa Outdoors Today
If you have any questions or concerns about our shipping policy for outdoor furniture or patio furniture, please don't hesitate to contact us today. Our friendly and knowledgeable customer service team is always happy to help you with any inquiries you may have.